Zhade Integration Documentation

Overview

Zhade Integration for Jira & Google Chat brings Jira issues directly into Google Chat spaces where product, engineering, support, and other teams already collaborate. The app surfaces ticket context inside Google Chat, keeps thread discussions synced with Jira updates, and lets teammates take quick actions like creating issues, logging work, or sharing live snapshots without leaving the conversation.

Designed to be intuitive and easy to use, the integration fits naturally into daily team workflows while offering a rich set of features for more advanced use cases. By mirroring activity in both tools, Zhade helps teams maintain a single source of truth in Jira without adding friction to everyday communication.

Zhade Integration for Jira & Google Chat works only with Google Workspace accounts and can be used in both Google Chat spaces and direct messages within an organization.

Personal Google accounts (@gmail.com) are not supported.

Quick Start

  • Start from Jira - use the Atlassian Marketplace flow to add Zhade Integration to your Jira site.

  • Start from Google Chat - install the app from the Google Workspace Marketplace to add the Zhade Integration bot to Google Chat and begin the setup.

  • Complete Onboarding - follow the in-app onboarding steps to connect Jira and Google Chat, grant the required permissions, and verify the integration is ready to use.

  • Link Accounts - authorize your Jira and Google Chat accounts to enable user-level actions and ensure requests are performed on behalf of the correct user.

Contents

Configurations

Configuration pages explain how Zhade Integration is configured at different levels. This section covers global app settings, space-level restrictions, and personal preferences, as well as how configuration scopes interact and override each other.

Feature Deep Dives

This section provides detailed explanations of individual features. Each page describes how a feature works, when it is triggered, what permissions apply, and how it behaves in real-world usage scenarios.

Usage

The Usage section explains how teams work with Zhade Integration in day-to-day scenarios. It covers common workflows such as creating issues, commenting, tracking updates, and interacting with Jira from Google Chat during regular team conversations.

Permissions & Security

Permissions & Security describes how the integration evaluates Jira permissions, controls access at the user and space level, and protects sensitive data. This section also explains MAU usage, comment visibility rules, attachment handling, and security-related behavior.

Upcoming Features

This section outlines features that are currently planned or in progress. It provides visibility into upcoming capabilities, expected behavior, and high-level timelines where available.

 

Need help?

If you run into issues or have questions, contact our support team or visit the Zhade website for additional product information.